Terms and conditions for posting reviews

Last updated: 15/01/2026

These Terms and Conditions govern the submission and publication of reviews, ratings, comments, photographs or other user-generated content on the SEPHORA website, mobile application and other official platforms.

By submitting a review, the user fully accepts these Terms and Conditions.

1. PURPOSE OF THE REVIEWS

The purpose of reviews is to share real opinions and experiences about products, helping other customers make informed decisions and allowing SEPHORA to continually improve its products and services.

2. PARTICIPATION REQUIREMENTS

Reviews may be posted by customers who have used or purchased SEPHORA products, either through their digital platforms or physical stores, where applicable.

SEPHORA reserves the right to verify the authenticity of reviews and the users who post them.

3. CONTENT GUIDELINES

Reviews should be truthful, respectful, and based on personal experiences.

Content that: will not be allowed

• Whether false, misleading, or inaccurate

• Include offensive, defamatory, discriminatory, or abusive language

• Contains personal data of third parties

• For promotional, advertising or commercial purposes

• Refer to competing brands or distributors

• Infringes legal rights or is inappropriate

4. MODERATION AND PUBLICATION

SEPHORA reserves the right, at its sole discretion, to review, moderate, edit, or reject any review that does not comply with these terms, without prior notice.

The publication of a review does not imply SEPHORA's endorsement of its content.

5. USE OF CONTENT

By submitting a review, the user grants SEPHORA a free, non-exclusive, unlimited and worldwide license to use, reproduce, modify, adapt, publish and display such content on its platforms and communication channels, for informational, promotional or commercial purposes.

6. USER RESPONSIBILITY

The user is solely responsible for the content they publish and guarantees that the review does not infringe the rights of third parties or current legal provisions.

SEPHORA will not be responsible for the opinions expressed by users in the reviews.

7. REMOVAL OF REVIEWS

SEPHORA may remove reviews at any time if it detects breaches of these Terms and Conditions or for legal, technical or commercial reasons.

8. DATA PROTECTION

The processing of personal data related to the publication of reviews is governed by SEPHORA's Privacy and Cookies Policy.

9. MODIFICATIONS

SEPHORA reserves the right to modify these Terms and Conditions at any time. Updated versions will be available on official platforms.

10. APPLICABLE LEGISLATION

These Terms and Conditions are governed by applicable law.